Welcome to JOIN, operated by Glitchhouse. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you play JOIN or interact with our platform.
1. Information We Collect
1.1. Account Information
When you sign up via Twitch or email, we collect your username, email, and Twitch ID.
If you're a streamer, we collect additional profile data and linked Twitch stream details.
1.2. Gameplay Data
We collect data on your in-game actions, purchases, earned coins (E-Bucks), and interactions with other players.
1.3. Payment Information
When buying E-Bucks or skins, payments are processed through secure third-party gateways. We do not store your credit card details.
1.4. Communication Data
Any messages you send through our platform (e.g. chat, support requests) are logged to improve moderation and support.
2. How We Use Your Data
To create and manage your account
To enable game features like joining streams, purchasing items, and donations
To improve game performance, balance, and user experience
To prevent fraud and maintain game integrity
To communicate with you about updates, news, and support issues
3. Sharing Your Data
We only share data with:
Twitch, to authenticate your login and streamer status
Payment processors, to handle secure transactions
Analytics providers, to help us improve the game We never sell your data to third parties.
4. Your Rights
You can:
Access or delete your account data
Request correction of incorrect data
Opt out of marketing emails
5. Data Retention
We keep your data as long as your account is active or as needed to comply with legal obligations and protect our platform.
6. Children’s Privacy
JOIN is not intended for users under the age of 13 (or local equivalent). If we discover a user is underage, we will delete their data immediately.
7. Changes to This Policy
We may update this policy. We'll notify you by email or through the app when major changes happen.
JOIN Game – Privacy Policy
Effective Date: May 27, 2025
Welcome to JOIN, operated by Glitchhouse. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you play JOIN or interact with our platform.
1. Information We Collect
1.1. Account Information
When you sign up via Twitch or email, we collect your username, email, and Twitch ID.
If you're a streamer, we collect additional profile data and linked Twitch stream details.
1.2. Gameplay Data
We collect data on your in-game actions, purchases, earned coins (E-Bucks), and interactions with other players.
1.3. Payment Information
When buying E-Bucks or skins, payments are processed through secure third-party gateways. We do not store your credit card details.
1.4. Communication Data
Any messages you send through our platform (e.g. chat, support requests) are logged to improve moderation and support.
2. How We Use Your Data
To create and manage your account
To enable game features like joining streams, purchasing items, and donations
To improve game performance, balance, and user experience
To prevent fraud and maintain game integrity
To communicate with you about updates, news, and support issues
3. Sharing Your Data
We only share data with:
Twitch, to authenticate your login and streamer status
Payment processors, to handle secure transactions
Analytics providers, to help us improve the game We never sell your data to third parties.
4. Your Rights
You can:
Access or delete your account data
Request correction of incorrect data
Opt out of marketing emails
5. Data Retention
We keep your data as long as your account is active or as needed to comply with legal obligations and protect our platform.
6. Children’s Privacy
JOIN is not intended for users under the age of 13 (or local equivalent). If we discover a user is underage, we will delete their data immediately.
7. Changes to This Policy
We may update this policy. We'll notify you by email or through the app when major changes happen.